Vacancies - Crystal Palace F.C.

Full-Time & Part-time roles

Sous Chef

Job Location Academy Training Ground, Beckenham, BR3 1NZ

Contract Type Full Time

Salary/ ROP Competitive

Who we are:

We are Crystal Palace Football Club, a Premier League Football Club with more than a century of proud history. Spread across three different sites – our London office, Selhurst Park stadium and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees.

We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.

About this role:

Crystal Palace FC are looking for a Sous Chef to join our dynamic team at the Training Ground in Beckenham. The successful candidate will employ their culinary and managerial skills in order to play a critical role in upholding the highest level of service.

Responsibilities:

Following the guidance of the executive chef and head chef while having input in to new ways of presentation of dishes
Working quickly and accurately during busy periods, including weekends and some evenings
Helping in the preparation of all food menus
Resourcefully solving any issues that arise and seize control of any problematic situation
Complying with and enforce sanitation regulations and safety standards
Maintaining a positive and professional approach with co-workers and customers
Completing all relevant food hygiene, HACCP and delivery documentation
Enforcing strict health and hygiene standards
Other duties and responsibilities as required by line manager
Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures

Experience, Skills and Qualifications:

A catering and hospitality qualification
Food Hygiene Certificate Level 2
Experience working as a chef
Experience within an organisation where large numbers for catering are required including various food services
A self-starter and able to take the initiative to complete tasks
Able to cope under pressure in a calm and efficient manner to set and meet deadlines
Willing to work flexible hours as regular weekend, bank holiday and evening work is required

Benefits:

Complimentary match day ticket
Reward and Discount Scheme through our Tech Scheme and Simple Health app
Health and Wellbeing benefit scheme
20% Discount in our Retail Stores
Discounts in various gyms through GymFlex
Volunteering Day - 1 Workday off to support a charity of your choice.
Travel Season Ticket loan
Holiday allowance that increases every year of service

Our commitment to Equality

At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.

We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.

Reasonable Adjustment

We are proud to be a Disability Confident Committed employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone. If you require disability-related adjustments during the recruitment process, please contact DLO@cpfc.co.uk (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact cpfc.recruitment@cpfc.co.uk). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview.

Safeguarding

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a comprehensive background check, Enhanced Disclosure and Barring Service (DBS) to ensure the safety and protection of children and vulnerable individuals.

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Head of IT

Job Location Selhurst Park Stadium, SE25 6PU

Contract Type Full-time

Salary/ ROP Competitive

Deadline 30th January 2025 (Please note, the role may close earlier if a high volume of applications is received).

Who we are:

We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites – our London office, Selhurst Park stadium and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees.

About this role:

Crystal Palace Football Club is seeking a dynamic and passionate Head of IT to lead our IT department across Selhurst Park Stadium, our Academy, Training Ground, and Women's Team. This is a varied and exciting role that spans from taking pride in cable organisation to taking the lead on IT systems and software on a match day. As the Head of IT, you will work closely with our Senior Leadership Team to set the strategic direction for the function and deliver technical solutions aligned with the club's objectives.

The Head of IT will be required to work across all CPFC sites as part of this role and you will need to support us on match days.

Responsibilities:

Provide expert knowledge and innovative approaches to support and develop the IT strategy for the club.
Lead, train, and coach the IT team, including outsourced consultants, fostering a strong team culture.
Offer proactive support and solutions to the Senior Leadership Team, managers, and employees on all IT matters.
Continuously review technical developments to maximize efficiency and ensure compliance with Premier League IT requirements.
Oversee operational planning, resource allocation, and project delivery, ensuring timely and budget-aligned execution.
Manage IT-related purchasing, budget preparation, and monitoring in collaboration with Finance.
Maintain compliance with legislation, including data protection, and act as a single point of contact for all cyber security incidents.
Present IT department status and project progress in management meetings.
Run tenders for IT and procurement projects, ensuring adherence to contract management practices.
Understand the club's infrastructure, network environment, and service providers, and maintain relevant documentation.
Implement processes and procedures to ensure consistent and reliable service delivery.
Actively participate in the management team and communicate project status to staff and managers.
Manage the IT team and liaise with outsourced providers, fostering effective collaboration.
Provide remote support to directors and Chairman 24/7.
Demonstrate leadership by actively contributing to the EDI Strategy and Delivery Plan, guiding, and motivating the team to take actionable steps towards achieving EDI objectives.
Establish and drive EDI targets for your department, ensuring measurable progress and accountability.
Conduct regular EDI reviews to ensure new projects procedures and strategies are inclusive, equitable, and aligned with CPFC’s values.
Other duties and responsibilities as required by line manager.
Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

Experience, Skills and Qualifications:

Proven track record in IT management with a graduate degree and relevant professional qualification.
Experience in a fast-paced environment, with an analytical mindset and data analytics skills.
Excellent communication and presentation skills, with the ability to work collaboratively with non-IT staff.
Strong team player with experience in managing 3rd party supplier relationships.
Working knowledge of Prince2 or project management and familiarity with ITIL v3 is desirable.

Benefits:

Complimentary match day ticket
Reward and Discount Scheme through our Tech Scheme and Simple Health app
Health and Wellbeing benefit scheme
20% Discount in our Retail Stores
Discounts in various gyms through GymFlex
Volunteering Day - 1 Workday off to support a charity of your choice.
Travel Season Ticket loan
Holiday allowance that increases every year of service

Our commitment to Equality

Reasonable Adjustment

We are proud to be a Disability Confident Committed employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone. If you require disability-related adjustments during the recruitment process, please contact DLO@cpfc.co.uk (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact cpfc.recruitment@cpfc.co.uk). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview.

Safeguarding

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U9-16 Academy Player Care Officer

Job Location Academy Training Ground BR3 1NZ

Contract Type Full-time

Salary/ ROP Competitive

Deadline 9th February 2025

Who we are:

About this role:

Working as part of the CPFC Academy Player Care department, plan and implement a holistic player care support programme for players from u9 to u16. Support each player through their Academy journey including transition, induction and exit at any stage. Provide a strategic life skills programme, working alongside welfare team and multi-disciplinary staff to provide wider learning to CPFC academy players.

Responsibilities:

Support the planning, implementation, and review of the Academy life skills programme for the U9 – U16 players and parents.
Implement the Academy’s Player Care Transition Strategy to best support players throughout their journey.
Work collaboratively within the Academy Welfare Team, promoting the academy’s safeguarding standards for children & young people and ensuring that club policies and procedures are adhered to at all times.
Provide support to Players and their families through periods of transition throughout FDP and YDP. These include inductions, trialist inductions and exit meetings.
Liaise with governing bodies and organizations such the FA, Premier League and PFA to provide relevant support to Players and Parents.
Develop strong relationships with key Academy stakeholders.
Support the Player Care and Education department in school visits across FDP and YDP.
Attend and contribute effectively to multidisciplinary department meetings and welfare team meetings.
Support staff in various Academy stakeholder meetings. These include parent compliant procedures, school meetings and further pastoral meetings.
Support the department and Academy in PGAAC audit process effectively evidencing documentation in line with the Premier League rules.
Be a visible presence for both players and parents during academy activity.
Work collaboratively with staff to co-ordinate the transport support for players across the Academy.
Travel and provide support to players on tours and tournaments. This includes being the first point of contact for parents whilst away.
Other duties and responsibilities as required by line manager.
Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

Experience, Skills and Qualifications:

Essential

Passion and knowledge of Player Care requirements to support wellbeing of young aspiring athletes
Experience of working with children, young people and families in an education, wellbeing or support position
Comprehensive understanding of Equality, Diversity and Inclusion.
Comprehensive understanding of Safeguarding children and young people
Demonstrable/visible commitment to Player Care, health & wellbeing.
Good IT skills and the ability to create reports and presentation.
Excellent verbal and written communication skills.
Demonstrable ability to develop good relationships with key Academy stakeholders.
Ability to manage time effectively and prioritise workload as well as support others.

Desirable

Degree or qualifications in sport, psychology, education, or social care.
Experience of working within an elite performance environment (sport, academia, music or arts)

Benefits:

Complimentary match day ticket
Reward and Discount Scheme through our Tech Scheme and Simple Health app
Health and Wellbeing benefit scheme
20% Discount in our Retail Stores
Discounts in various gyms through GymFlex
Volunteering Day - 1 Workday off to support a charity of your choice.
Travel Season Ticket loan
Holiday allowance that increases every year of service

Our commitment to Equality

Reasonable Adjustment

Safeguarding

APPLY

Chef De Partie

Job Location Academy Training Ground BR3 1NZ

Contract Type Full-time

Salary/ ROP Competitive

Who we are:

About this role:

If you have experience as a chef de partie working in a busy kitchen environment, we have a role for you. Crystal Palace Football Club are looking for a professional Chef de Partie to aid in the production of high quality plates for matches, functions and other events that meets Crystal Palace Football Club’s quality standards.

Responsibilities:

Preparing menus in collaboration with colleagues
Ensuring adequacy of supplies at the cooking stations
Preparing ingredients that should be frequently available
Following the guidance of the Executive Chef Head Chef or Sous Chef
Optimizing the cooking process with attention to speed and quality
Help to maintain a climate of smooth and friendly cooperation, completing all relevant food hygiene, HACCP and delivery documentation
Enforcing strict health and hygiene standards
Other duties and responsibilities as required by line manager.
Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

 Experience, Skills and Qualifications:

Food Hygiene Certificate Level 2
Experience working as a chef
Experience within an organisation where large numbers for catering are required including various food services
A self-starter and able to take the initiative to complete tasks
Able to cope under pressure in a calm and efficient manner to set and meet deadlines
Willing to work flexible hours as regular weekend, bank holiday and evening work is required

Benefits:

Complimentary match day ticket
Reward and Discount Scheme through our Tech Scheme and Simple Health app
Health and Wellbeing benefit scheme
20% Discount in our Retail Stores
Discounts in various gyms through GymFlex
Volunteering Day - 1 Workday off to support a charity of your choice.
Travel Season Ticket loan
Holiday allowance that increases every year of service

Our commitment to Equality

Reasonable Adjustment

Safeguarding

APPLY

Foundation Phase Assistant Coach (Part-Time)

Job Location Academy Training Ground, Beckenham

Contract Type Part-time

Salary/ ROP Competitive

Deadline 9th February 2025

Who we are:

About this role:

Reporting into the Lead Foundation Phase Coach, the part-time Assistant Coach will be responsible for the week-to-week management, support of the Head Coach and all players within their team. The coach will need to plan and deliver individualised small group sessions along with team sessions of the relevant age group.

Responsibilities:

Develop team understanding and individual players within the squad – allowing the striving players within the group to achieve their maximum potential.
Devise IDP and team related sessions that are technical and tactical, in line with the CPFC playing philosophy and player needs.
Plan and lead a team on match-day as part of the Premier League Games Programme.
Ensure cohesion and management of individual players.
Assist the Lead Coach in the management and development of elite FP players.
Set, monitor, and develop high quality professional standard and team ethic for the players.
Work with the Lead Coach to create and implement individual learning plans for players.
Work in collaboration with all Academy staff.
Work in line with the strategy as agreed by the club.
Support the annual review of the ‘game model’ content.
Other duties and responsibilities as required by line manager.
Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

Experience, Skills and Qualifications:

UEFA B-License or higher
FA Advanced Youth Award or working towards
Experience of coaching at a Category 1/2/3 with high potential young players
Highly organised
Self-motivated and driven to succeed.

Our commitment to Equality

Reasonable Adjustment

Safeguarding

APPLY

Academy Acquisition Scout (Part-Time)

Job Location: Academy Training Ground – Beckenham, Coopers Cope Road (BR3 1NZ)/Within Designated region Contract: Part-time (Fixed-Term)

Salary: Competitive

Deadline: 16th February 2025

Who we are:

About this role:

Crystal Palace Football Club are looking for an experience scout to join our scouting department to monitor and identify players in specific remits.

Responsibilities:

The Chosen Candidate must be prepared and committed to work unsocial hours, weekend and evenings.
Identifying players through watching live and via video by (including but not limited to):
- Provide scout reports on all players in specific remits, more detailed/frequent reports on key targets
- Manage your time/coverage through video and travel to watch live
- Maintain up-to-date records, reports and positional player lists using the club data management system
- Attend/observe tournaments when directed or assigned to monitor a player/team
Providing an additional point of contact with scouting and analysis department
- Communicating on a weekly basis to discuss games attended, information gathered, tickets and the upcoming schedule
- Attendance in department meetings
This person ideally would have to build relationships within the local community and within our catchment area and represent the club in a professional and honest manner.
Other duties and responsibilities as required by line manager.
Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

Experience, Skills and Qualifications:

Yorkshire Based (Desirable)
FA Level 2 In Talent ID (Desirable)
IT Competent (Essential)
Must Hold Valid Driving License (Essential)
Must be up to date with relevant child protection guidelines and hold relevant certificates (Essential)
Minimum 1 year experience scouting for a professional club (desirable)
Knowledge of Local Catchment Area (Essential)

Our commitment to Equality

Reasonable Adjustment

Safeguarding

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Casual roles

Match day - Casual roles

If you have a passion for working in a dynamic environment and delivering exceptional service, we would love to have you on board. Our Matchday roles offer an incredible opportunity to contribute to the memorable experiences of our fans and guests. The available roles are as follows:

Available Roles:

Steward (NVQ level 2 in Spectator Safety, please send it with your CV)
SIA Steward (SIA Badge required, please send it with your CV)
Retail Catering Hub Leader
Retail Catering Operators
Kitchen Porter
Chef
Logistics Operative
Turnstile Operatives (available to Under 18 years old)
Support Services
Hosting Team
Cleaning Team

To apply, please email application@cpfc.co.uk with your CV and subject the role that you are applying for and we will email you once we have the confirmed dates for the next recruitment day.

Join us in creating unforgettable experiences for our fans and guests at Crystal Palace FC! Apply today to secure your chance to be part of our dynamic team.

Academy Host Family Provider

Location: Within three miles (15 minutes), easy access to Academy Training Ground, BR3 1RJ

Remuneration: £25 per player/per night

Closing date: Ongoing

Who we are:

About this role:

Crystal Palace Football Club are currently seeking host family providers to support our Academy players who will be required to live away from home to fulfil their education and football training at our club.

This provision supports our young people’s holistic experience and will enable them to reach their full potential.

The host family provider will help fulfil the club’s duty of care with regard to our young people by ensuring homely accommodation is provided throughout the season to our young people who require it. Our placements vary from one-night stays to five-seven nights per week and we are looking for host families who can offer either of these placement types to our young people aged between 15–21-years-old.

Requirements and responsibilities

Provide a homely and friendly environment for our young people.
Support our young people by teaching them basic independent living and self-care skills such as washing, cooking and cleaning up after themselves. Provide meals in line with nutritional guidance from the Academy. Accommodation has access to public and local amenities with good transport links to the Academy training ground.
Report any welfare concerns to the Academy Safeguarding and Welfare team should they occur.
Include our young people in family life as much as they feel comfortable with.
The club will regularly inspect and visit the placement during the season.
The club will provide further guidance to host families, young people and their parents explaining what would be expected of them.

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and young people and expects host families to share this commitment. As such, the post holder will be subject to an Enhanced Disclosure & Barring Service (DBS) check and risk assessments prior to a placement commencing.

Any other person who resides in the household or has regular contact will also legally be required to complete an enhanced DBS. Host Families will be required to attend safeguarding training and workshops (if necessary) arranged by the Academy.

Essential requirements and skills:

Provide the young person with a suitable and safe environment.
Provide the young person with their own double size bedroom.
Excellent communication and listening skills and ability to build trusted working relationships.
Able to cope with the young person’s flexible schedule throughout the football season.

Desirable knowledge, experience and skills:

Experience and knowledge of working with young people.
An understanding of the emotional impact and well-being challenges that academy/ professional life may bring.
Child-focused approach.
Ability to promote and demonstrate anti-discriminatory practice.
Capacity to accommodate more than one player.

As part of the recruitment process the club would need to conduct a number of home visits to determine the suitability and ensure the home meets the requirements for hosting young players within the Academy.

If you feel you are able to support some of our young players please send an email to host.familyenquiries@cpfc.co.uk to express your interest.

Matchday Casual Chef de Partie

Job Location Selhurst Park Stadium, SE25 6PU

Contract Type Zero hour contract

Salary/ ROP £18.50 per hour

Closing Date: Ongoing

Who we are:

About this role:

Responsibilities:

Preparing menus in collaboration with colleagues
Ensuring adequacy of supplies at the cooking stations
Preparing ingredients that should be frequently available
Following the guidance of the Executive Chef Head Chef or Sous Chef
Optimizing the cooking process with attention to speed and quality
Help to maintain a climate of smooth and friendly cooperation, completing all relevant food hygiene, HACCP and delivery documentation
Enforcing strict health and hygiene standards
Other duties and responsibilities as required by line manager
Upholding and promoting the club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures

Experience, Skills and Qualifications:

Food Hygiene Certificate Level 2
Experience working as a chef
Experience within an organisation where large numbers for catering are required including various food services
A self-starter and able to take the initiative to complete tasks
Able to cope under pressure in a calm and efficient manner to set and meet deadlines
Willing to work flexible hours as regular weekend, bank holiday and evening work is required

Our commitment to Equality

Reasonable Adjustment

Safeguarding

APPLY

Cleaner (casual contract)

Job Location CPFC Academy Training Ground, BR3 1NZ

Contract Type Zero-hour contract

Salary/ ROP £13.15 per hour (London Living Wage)

Who we are:

About this role:

Crystal Palace Football Club are looking for a self-motivated, detail orientated and hardworking cleaner to join our team at the Academy site in Beckenham. You will be responsible for making sure that the site is clean, presentable. This can involve dusting, polishing, mopping, sweeping, vacuuming, and cleaning smudges off windows and doors.

Responsibilities:

Being responsible for all basic cleaning in and around the building.
Cleaning floors - including dust mopping, damp mopping, sweeping, vacuuming, dusting, picking up objects off the floor, and spot cleaning glass and windows.
Cleaning restrooms, including restocking dispensers, emptying trash, cleaning and sanitising, cleaning mirrors, spot cleaning doors and walls, sweeping and mopping floors, and cleaning toilets and urinals.
Setting up, stocks, and maintains cleaning equipment and supplies.
Monitoring and maintaining sanitation and organisation of assigned areas.
Dusting ceilings, light fittings, countertops, and furniture.
Assisting other departments when needed to ensure optimum service to guests.
Liaising with the line manager to ensure that you have sufficient cleaning products at all times.
Reporting any breakages that occur during the cleaning process.
Informing the line manager of repairs that need to be done.
Reporting any large objects obstructing fire exit.
Other duties and responsibilities as required by line manager
Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

 Experience, Skills and Qualifications:

Experience in professional cleaning with exceptionally high standards
Attention to detail
High standard of discretion and confidentiality
Have a strong work ethic, be loyal, passionate, and friendly.
Team player – expected to work well and communicate effectively with the team
Ability to work with high profile professionals
Understanding that our commercial premises may contain confidential paperwork etc
Ensuring compliance to sanitation, hygiene, health and safety legislation and organisational and quality requirements and working policies and procedures.
Flexible and adaptable at all times
Able to travel to our Academy Training Ground in Beckenham, BR3

Our commitment to Equality

Reasonable Adjustment

Safeguarding

APPLY

Academy Goalkeeping Coach (Part time)

Job Location Selhurst Park Stadium

Contract Type Casual Contract (part-time hours)

Salary/ ROP Competitive

Deadline 2nd February 2025

Who we are:

About this role:

Reporting into the Head of Academy Goalkeeping, the part-time Academy Goalkeeping Coach will be responsible for assisting the U9 – U16 Lead GK Coach in the planning and delivery of Goalkeeping sessions and fixtures across the Foundation and Youth Development Phase.

Responsibilities:

To develop the goalkeepers within the Pre Academy and the U9-U16 squads and to oversee their technical, tactical, physical and social development
Provide a high standard of coaching to respective age groups, educating them in line with the Crystal Palace Academy philosophy and GK fundamentals
To ensure that all Academy players adhere to the Crystal Palace Academy Values and show a high level of respect and discipline.
To assist players to set individual short and long-term goals and to create Individual Development Plans
To maintain all coaching and games program records on Kitman Labs for each session throughout the season.
Provide player match and training feedback using Hudl/Bepro platforms
To develop and maintain a professional relationship with the parents/guardians of the Players
Complete CPD (Continuous Professional Development) to maintain coaching qualifications.
To identify players available for games and communicate any additional player requirements to the Lead Phase Coach at the earliest opportunity.
To attend the weekly coaches’ meetings as instructed by the Academy Manager/Head of Academy Coaching. (when required)
To plan, prepare and deliver the 6-week Individual Player Review Meetings, supported by the Academy Multi- Disciplinary Team, setting new targets for the players across the four areas.
To assess trialists at both training and games and feedback to the Lead Phase Coach / Lead Goalkeeping Coach.
To attend tournaments and trips when requested by the club.
Show good timekeeping and preparation prior to session. Collaboration with the coaching team so that sessions commence on time.
Other duties and responsibilities as required by line manager.
Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

Experience, Skills and Qualifications:

UEFA B-License
UEFA Goalkeeping B-License
FA Youth Award (Desirable)
Experience of working in Academy football

Our commitment to Equality

Reasonable Adjustment

Safeguarding

APPLY

If you have any questions regarding our vacancies, please email cpfc.recruitment@cpfc.co.uk